499 appTerms & Conditions of

1 General Rules

These Terms & Conditions 499 app and its users. By accessing the website or mobile app, you are automatically deemed to have accepted these terms. Please read this page carefully before using the platform.

499 app is an internationally licensed online gaming platform. We serve users in Bangladesh and other approved countries. Creating or using an account from any country where online gaming is prohibited is strictly forbidden.

We reserve the right to update these Terms & Conditions at any time. Any changes will be announced on the platform along with the effective date. Continued use of the platform after changes have been made will be considered acceptance of the updated terms.

2 Account Rules

You are required to provide accurate and truthful information when registering on 499 app. Accounts created with false or misleading information may be suspended at any time and any balance may be forfeited.

• A maximum of one account is permitted per individual, household, or IP address.
• It is the user's responsibility to keep their account password secure.
• Sharing your account with any third party is strictly prohibited.
• Only one payment method registered under the account name may be used.
• If suspicious activity is identified, the account may be temporarily suspended for investigation.

3 Deposit Policy

You can deposit directly in BDT on 499 app via bKash, Nagad, and Rocket. The following rules apply to all deposits:

Depositing via a third party's payment method is not allowed. All deposits must be made from the account holder's own mobile banking number.

4 Withdrawal Policy

Withdrawing your winnings on 499 app is quick and straightforward. However, the following conditions apply:

• KYC verification must be completed on the account before any withdrawal can be processed.
• Minimum withdrawal amount is BDT 200.
• Withdrawals may only be made to the payment method registered on the account.
• Wagering requirements associated with a bonus must be completed before a withdrawal from that bonus balance can be made.
• Withdrawals may be held pending the completion of an investigation if suspicious activity is detected.

5 Bonus Terms & Conditions

Bonus offers on 499 app are subject to specific terms. By claiming a bonus, you agree to the associated conditions.

• Welcome Bonus: A 100% bonus is available on your first deposit, subject to a x20 wagering requirement.
• Free Spins: Free spin winnings are generally subject to a x15 wagering requirement.
• Cashback: Cashback bonuses can be withdrawn directly but must be used within the specified time frame.
• Referral Bonus: The referrer will receive a bonus once the referred person completes their first deposit.
• Multiple bonus offers cannot be used at the same time.
• Bonus balance cannot be transferred to another account.

6 Betting Rules

499 app strictly upholds fair play in both Sports Betting and casino games.

• Once a bet is confirmed, it cannot be cancelled or changed.
• 499 app reserves the right to void any bets placed on odds or payouts that were incorrectly displayed due to a technical error.
• Attempting match fixing or gaining any unlawful advantage will result in account closure and legal action.
• Placing opposing bets on the same event across multiple accounts (arbitrage) is strictly prohibited.
• 499 app is not liable for bets that fail to go through during live betting due to internet latency.

7 Responsible Gaming

499 app believes gaming should be fun, never an obligation. We take responsible gaming seriously.

• Users can set their own daily, weekly, and monthly deposit limits.
• The self-exclusion option allows you to suspend your account for anywhere from 30 days to permanently.
• Session time reminders can be set to help manage your gaming time.
• If you feel you may be developing a gaming addiction, reach out to our support team — we're here to help.

For more details, visit our Responsible Gaming Page here.

8 Privacy & Data Protection

Your personal information is of the utmost importance to us. 499 app will never sell your data to third parties.

• Information provided at registration is used solely for account management and KYC verification.
• All data is secured with 256-bit SSL encryption.
• Information may be shared in response to legitimate requests from law enforcement authorities.

For more details, visit our Privacy Policy here.

9 Account Closure & Suspension

499 app may temporarily or permanently close an account under the following circumstances:

• If the Terms & Conditions are violated.
• Evidence of fraud, deception, or illegal activity.
• Evidence of operating multiple accounts.
• If an account was created using false information.
• Extended period of account inactivity.

10 Dispute Resolution

If you have a dispute or complaint, please contact our customer support team first. We generally aim to resolve issues within 48 hours.

• An initial response will be provided within 48 hours of submitting a complaint.
• Complex cases may require up to 7 business days to investigate.
• The decision of 499 app is final.
• These Terms & Conditions are governed by the laws of the relevant licensing authority.